CASE

Organisation change

In the long term, a company’s profitability will not meet the goals set for it. Vital decisions regarding daily business are not done close enough to the customer interface, leading to slower learning and responsiveness, and ultimately lower efficiency in the organisation.

Mitte’s customer company wants to make organisations agile by updating their structure and executive teamwork so that future growth goals are addressed more efficiently, shifting customer needs are met successfully, and employees can feel more involved in building the company’s future.


THE KEY QUESTIONS OF MITTE’S CUSTOMER ORGANISATION

  • How should an organisation be built to answer the demands of its next growth goal?

  • What kind of roles and incentive models should be built?

  • How should clientele be managed and developed further?

  • How to communicate change and successfully involve people in it? 

  • What kind of support functions would most efficiently help profitable growth?


TOOLS

Strategic design

Coaching

REFERENCES